CHATFLOW

What it does

CHATFLOW node.

Inputs & outputs

Configuration

No configuration.

Example

How it works

CHATFLOW launches a Chatflow — a saved WhatsApp/Slack chatbot graph — from inside a Workflow and waits for the conversation to finish. Configure the chatflowId to run and the channel (WHATSAPP or SLACK); for WhatsApp wire in the recipientPhone (for Slack, the workspace/channel/user IDs). The node starts a chatflow session, suspends the parent Workflow, and resumes once the user has worked through the conversation. On completion it outputs chatflow_response (the collected answers), chatflow_success (boolean), and chatflow_duration_seconds. A timeout (minutes) and maxRetries (default 3) bound how long it waits.

Example

Scenario: A Workflow qualifies a new lead over WhatsApp before routing them.

1. A trigger provides the lead's phone number.
2. Add a CHATFLOW node. Set channel to WHATSAPP, select the qualification chatflowId, and wire the phone number into recipientPhone.
3. When the user finishes the chat, read their answers from chatflow_response and branch on chatflow_success.

TRIGGER ──(phone)──► CHATFLOW ──(chatflow_response)──► route lead